Privacy Policy.
One Visa World and our related affiliates and subsidiaries want to ensure that our clients, employees and any affected data subjects' personal information is protected. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
2.1 Personal Information
Information that identifies you directly, including but not limited to:
- Full name
- Email address
- Phone number
- ID/passport number (where required for services)
- Physical or postal address
- Billing and payment information
- Company or employer details
2.2 Non-Personal Information
- Browser type and version
- IP address
- Device information
- Pages visited and time spent
- Cookies and usage data
2. How We Collect Information
We collect information when you:
- Complete forms or applications
- Request a quote or consultation
- Make payments
- Contact us by email or phone
- Visit our website
- Subscribe to newsletters or updates
3. How We Use Your Information
We use your information to:
- Provide and manage our services
- Process applications and documentation
- Communicate with you
- Send updates and important notices
- Process payments and invoices
- Improve our website and services
- Comply with legal and regulatory obligations
- Prevent fraud and ensure security
4. Legal Basis for Processing (if applicable)
We process personal information based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction or deletion
- Withdraw consent
- Object to processing
- Request data portability
- Lodge a complaint with a regulatory authority
To exercise your rights, contact us using the details below.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors without parental consent.
11. International Transfers
If information is transferred across borders, we ensure appropriate safeguards are in place to protect your data.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
15. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
- reception@onevisaworld.com
- +27 21 427 9028
-
24 Lower Long Street
Icon Building, Ground Floor
Cape Town, 7868
16. POPIA Compliance (South Africa)
If operating in South Africa, we comply with the Protection of Personal Information Act (POPIA). Personal information is processed lawfully, transparently, and only for specific purposes. You may lodge complaints with the Information Regulator of South Africa if necessary.